The Gentry Difference
Growth through Excellence
Gentry Custom Remodeling was originally founded as Remedy Express, a “just in time” contractor for realtors and home sellers to complete post-inspection remedy requests for in-contract home sales. Customer satisfaction is a key focus of the company which led to requests for more extensive remodeling work, and Gentry Custom Remodeling was created as its own brand. Gentry has experienced a solid growth trajectory. We are named on the Business First “Busiest Residential Remodelers” list every year since their second year in operation and were recently designated a “Fast 50 Company” for 2021, as the 9th fastest-growing company overall in Central Ohio.
Why Gentry?
It’s been our goal from the start…to be “The contractor for people who hate contractors”. We know it’s a bold statement, but we wanted to be different from the beginning. Our customers experience the Gentry difference in our craftsmanship, our communication, how we manage projects, and in the results. The most effective form of advertising is creating happy customers who are 100% satisfied with their Gentry remodeling project.
The Gentry difference is why we’re one of Central Ohio’s Busiest Residential Remodelers (Business First, 2020, 2021, 2022), and one of Central Ohio’s 2022 “Top 10 Fastest Growing Companies” (Business First 2022).
Our Mission
Our Mission at Gentry is to be “The remodeler people love.” To back up that statement, we pride themselves on meeting these key issues:
Quality craftsmanship – Gentry contactors have decades of experience. A project is never complete until our owner and the homeowner have inspected the project and the homeowner is 100% satisfied.
Timely and transparent communication – Gentry project managers stay in regular contact with clients and provide transparent and accurate communication.
Respect and protect customer’s home – Work areas are sealed off and floor protection applied throughout. The area is cleaned, and tools removed at the end of each day.
Professionalism – Crew members and sub-contractors follow a strict set of standards. Our crew members understand they’re ‘guests’ in our customer’s home and conduct themselves accordingly.
The Gentry Family
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John Cassell
Owner, CEO
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Katie Mazur
CFO
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Chad Cheadle
Estimator, Renders
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Lindsey Gladura
Interior Design
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Justin Lipe
Project Manager
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Tyler Cassell
IT and Marketing
Our Awards
2022 Business First “Fast 50” (#9)
Business First Central Ohio’s “Busiest Residential Remodelers” (2020, 2021, 2022)
Angi’s Super Service Award
BBB Accredited Business, A+ Rating
Member NARI
Our Customer Promise
“We promise to deliver an exceptional design and renovation experience. We want you to tell your friends, neighbors, and family that Gentry is the remodeler people love.”
- John Cassell, Owner