Privacy Policy for Gentry Custom Remodeling

Last Updated: February 6th, 2024

Gentry Custom Remodeling, a premier home remodeling company based in Dublin, OH, and its parent company, The Gentry Companies, are committed to protecting the privacy and security of our clients’ information. This Privacy Policy outlines our practices concerning the collection, use, and sharing of your personal information.

1. Information We Collect

We may collect various types of personal information, including:

  • Contact Information: Name, address, email address, and phone number.

  • Project Information: Details about your remodeling projects, including preferences, plans, and specifications.

  • Financial Information: Payment details and billing address for processing transactions.

  • Automatically Collected Information: Data collected via our website, such as IP address, browser type, and usage details.

2. How We Use Your Information

Your information is used for the following purposes:

  • To manage and fulfill your remodeling projects.

  • To communicate with you about your projects, services, and promotions.

  • To improve our services and customer experience.

  • For billing and payment processing.

  • To comply with legal obligations.

3. Sharing of Information

We may share your information with:

  • Subcontractors and partners involved in your remodeling project.

  • Service providers who perform services on our behalf.

  • In response to legal requests or to prevent fraud.

4. Data Security

We employ various security measures to protect your information from unauthorized access and disclosure. However, no internet-based service is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.

  • Ask for corrections or deletions of your information.

  • Object to or restrict processing of your information.

  • Withdraw consent where applicable.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies for functionality, analytics, and marketing purposes. You can manage your preferences through your browser settings.

7. International Data Transfers

We operate primarily within the United States. If we transfer data internationally, we will ensure appropriate safeguards are in place.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without proper parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes and indicate the updated policy's effective date.

10. Contact Us

For questions about this Privacy Policy or your personal information, please contact us at:

This Privacy Policy is intended to meet our duties of Transparency under the "General Data Protection Regulation" (GDPR) and the "California Consumer Privacy Act" (CCPA). By using our services, you agree to the collection and use of information in accordance with this policy.